Terms of Service

Thank you for choosing CIXI’S NAILS. These Terms of Service (“Terms”) outline the agreement between you  and CIXI’S NAILS regarding your use of our website and related services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

  1. Website Use:

    • You must be at least 16 years old to use our website or place an order.
    • You agree to use our website solely for lawful purposes and in compliance with all applicable laws and regulations.
  2. Intellectual Property:

    • All content on our website, including but not limited to text, graphics, logos, images, icons, audio clips, and software, is the property of CIXI’S NAILS and protected by intellectual property laws.
    • You may not use, reproduce, modify, distribute, or transmit any content from our website without prior written consent from CIXI’S NAILS.
  3. Product Information:

    • We make every effort to provide accurate product information on our website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, availability, or other information displayed on our website.
    • We reserve the right to modify or discontinue any product at any time without prior notice.
  4. Ordering and Payments:

    • By placing an order on our website, you represent and warrant that you are authorized to use the payment method provided and that all information you provide is accurate and complete.
    • We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, suspected fraud, or violation of these Terms.
    • Payment for your order is required at the time of purchase. We accept the payment methods specified on our website.
  5. Shipping and Delivery:

    • Our shipping and delivery terms are governed by our separate Shipping Policy. Please refer to the Shipping Policy for detailed information.
  6. Returns and Refunds:

    • We strive to provide high-quality products and customer satisfaction. If you receive a defective or incorrect item, please contact us within [insert number of days] of receipt to initiate a return or exchange.
    • For hygiene reasons, we cannot accept returns or exchanges on used or opened products, including fake nails and nail extensions, unless they are defective or incorrect.
  7. Limitation of Liability:

    • To the maximum extent permitted by law, CIXI’S NAILS and its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our website or products.
  8. Indemnification:

    • You agree to indemnify, defend, and hold harmless CIXI’S NAILS and its affiliates, directors, officers, employees, agents, and suppliers from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or related to your use of our website or violation of these Terms.
  9. Modifications and Termination:

    • We reserve the right to modify or terminate our website, services, or these Terms at any time without prior notice.

If you disagree with any modifications to these Terms, your only remedy is to discontinue using our website.

Contact Us:

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us through our website’s contact form or at [email protected].

We strive to respond to inquiries and resolve issues promptly and to the best of our ability.

These Terms of Service constitute the entire agreement between you and CIXI’S NAILS regarding your use of our website and supersede any prior agreements or understandings, whether written or oral. Failure to enforce any provision of these Terms shall not be considered a waiver of such provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Thank you for reviewing our Terms of Service. We appreciate your trust and look forward to providing you with quality products and services at CIXI’S NAILS.

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